Hughes Network Systems

Distributed enterprises are in dire need of expanding their network infrastructure to support a growing suite of internet-based applications and services. As the number of endpoints and devices on networks grows, so does the attack surface — giving way to numerous security loopholes and leaving businesses vulnerable to cyber threats. The talent shortage further compounds the challenges, making organizations do more with less. In times like these, partnering with a managed service provider that can tailor the appropriate high-performance, cost-effective, and secure solution can help businesses focus on goals without worrying about network infrastructure.

That’s where Hughes Network Systems (Hughes) brings value to enterprises.

An an industry leader in providing high-availability and resilient solutions, Hughes specializes in building and managing smart, secure networks that meet distributed enterprise needs. Our flagship offerings include services for consumers in addition to enterprise and government systems, such as managed network services, satellite communications for internet access and emergency connectivity and digital signage for customer and employee engagement.

With a portfolio of end-to-end managed services, including SD-WAN, cybersecurity, digital signage, Wi-Fi and VoIP solutions, Hughes tailors solutions that best align with enterprise business objectives. Hughes solutions blend long-standing industry experience and resources with networking innovations to provide expert support at every stage of deployment, including design, implementation, operation, and infrastructure management. A typical client engagement at Hughes begins with an assessment, where its team evaluates clients’ existing network. These insights are instrumental in choosing the ideal networking solution.

“Because we’re carrier-agnostic, our team takes a holistic approach when suggesting solutions to help businesses operate better,” states Dan Rasmussen, SVP of the enterprise division at Hughes. “Based on the work environment, we recommend the optimal technology and connectivity solution for the customer’s business.”

Hughes focuses on delivering solutions that helps drive customers’ business, not just technical networks that meet a set of requirements. By building relationships with customers at all levels and listening to their needs, Hughes employees can work together to solve customer problems.

Paired with their strong partnerships with third-party vendors, Hughes can support agnostic solutions for customers, managing lifecycles, entitlements and more on their behalf.

To ensure clients’ networks are fortified, Hughes provides a portfolio of security services to lay on top of the distributed enterprise space, enclaving every endpoint with effective detection and response security solutions.

Continuous improvement and innovation are inherent in Hughes DNA. The company’s Active Power Edge, the latest addition, substantiates this value. It was developed as an answer to enterprises’ growing demand for an effective automatic rebooting solution that better meets end-user predicaments in addressing network downtime. The device features an autonomous smart agent that detects local network failures and restarts devices like modems and routers. Actionable insights regarding activity at the network and power level provide an additional layer of visibility. This enables the built-in AI/ML networking features for AIOps to triage sites faster, which reduces endpoint downtime. The Hughes product line also includes digital signage solutions outfitted with advanced security features that can integrate with POS and marketing systems.

Because we're carrier-agnostic, our team takes a holistic approach when suggesting solutions to help businesses operate better

For instance, a Quick Service Restaurant (QSR) client in a leading franchise community approached Hughes to improve their network infrastructure in line with their business growth. The team at Hughes revamped their network and brought it up to par with industry standards. They redid the wide area network, firewall, internal wiring, and VoIP, giving the client a consistent and reliable system. The team then went the extra mile by integrating digital menu boards into the POS while ensuring compliance. With the updated solution, the client could focus more on their business initiatives and less on worrying about their network.

In another instance, Hughes helped a nationwide drugstore chain modernize its network to support the growing number of internet-based applications within its stores. Hughes completely refreshed the store network infrastructure with a next-generation SD-WAN network capable of supporting the retailer’s dynamic business requirements. The Hughes team implemented 4G backup for the customer’s VoIP phones, added a dual firewall solution at every location, and finished 2,200 site upgrades within seven months. Hughes set the customer up for success with managed dual networking and security solutions – all with reduced operational costs.

Hughes has scripted numerous client success stories. Moving ahead, the company plans to leverage more AIOps to enhance customer experience.

“Looking at 2023 and beyond, we gear toward providing more end-to-end solutions that not only build a robust network infrastructure but stand tall against intensifying cyber threats,” concludes Rasmussen. “Our roadmap to diversify and add more capabilities to our service suite aligns with today’s dynamic market needs.”