THANK YOU FOR SUBSCRIBING
Network Infrastructure Magazine | Monday, April 03, 2023
The Apogee Managed Campus Portal for Apogee Managed Network Services provides network analytics and visibility with a modern, agile self-service support experience.
FREMONT, CA: “Precious time is lost to network operational tasks, so partnering with Apogee is an obvious choice for campus leaders seeking to offload network operations. But worries over real-time visibility into what's happening on their network can keep some campus IT leaders from making the leap to a managed services model,” says Peter Casanave, Apogee vice president of product. Apogee, a leading provider of strategic managed technology services to the higher education sector, has unveiled the Apogee Managed Campus Portal for its Apogee Managed Network Services. Based on a bespoke proprietary data analytics engine and ServiceNow®, the top IT services management (ITSM) platform in the market, the Apogee Managed Campus Portal provides Apogee-managed network insights and visibility along with a modern and agile self-service support experience.
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
Check Out This: Education Insider Magazine
"Campus IT leaders can count on Apogee's leading-edge analytics and services management capabilities for unmatched network visibility and support ticket management agility and efficiency. A clear line of sight with oversight enables data-driven IT decisions, more time to focus on strategic initiatives, and peace of mind that Apogee-managed infrastructure is performing as intended," adds Casanave.
Apogee believes network visibility should never be compromised, as it has nearly a quarter century of experience in managed IT services for higher education. The Apogee Managed Campus Portal, included with every Managed Network Services engagement, enables campuses to confidently outsource network operations without compromising control. Financial constraints and IT personnel shortages make it difficult to deliver on strategic initiatives, so adopting a managed services approach that matches campus requirements is necessary.
Saint Vincent College, located in Latrobe, Pennsylvania, is a private Benedictine college with about 1,400 students and has been an Apogee client since 2011. Apogee chose the IT team, led by the chief information officer Justin Fabin, to beta test the Apogee Managed Campus Portal.
“To address IT talent shortages and focus on strategic initiatives that elevate student, faculty, and staff experiences, Saint Vincent College has embraced managed services for network operations,” says Fabin. “Our partnership with Apogee has played a pivotal role in our digital transformation journey, so we were thrilled to beta test the new portal in our real-world environment. We’re inspired by the portal's integration of the Apogee analytics engine and ServiceNow®, which gives us visibility and insights into the network and service from Apogee, enabling us to offload time-consuming operations yet retain control.”
The Apogee Managed Campus Portal utilizes many cutting-edge technologies and interfaces to offer clients exceptional insight and personal flexibility. By relying on Apogee's decades of experience in higher education technical assistance, clients have access to world-class support while offloading a substantial investment. The characteristics include real-time network insights via the Insights Dashboard and self-service support ticketing and management.
More in News