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Network Infrastructure Magazine | Thursday, August 12, 2021
Technological advancements will continue to provide better and more intelligent connectivity options for everyone.
FREMONT, CA: Connectivity has been a top priority for organizations, individuals, and nations alike in 2020. Isolated by pandemic-induced lockdowns, the year saw individuals and organizations—including those who had previously been tech-averse—come online to maintain contact with the outside world. This paradigm shift resulted in a significant blurring of professional and personal domains, as social separation became a requirement and remote work became a necessity.
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As the globe enters a new decade, here are some of the top business connection trends for 2021, including technology advancements that are most likely to find widespread adoption.
Big Data, cloud computing, and the Internet of Things
Discussing digital transformation without mentioning the cloud is impossible. Enterprises in the modern day are expected to speed their digital transformation efforts by incorporating cloud-hosted platforms and services into their organizational structure. This trend will be accompanied by Big Data and Internet of Things-based technologies to increase efficiency.
Though the internet of things, big data analytics, and cloud computing are three independent technology domains with overlapping use cases and each with its own set of advantages, the three technologies can complement one another and help develop an innovative solution. Combining these cutting-edge technology enables businesses to improve their decision-making and risk management capabilities while also increasing the precision and uptime of their company processes.
Hybrid voice solutions
This year, the demand for scalable, cost-effective, and efficient voice solutions was paramount due to the pandemic-ravaged business landscape. As a result, many progressive businesses have shifted their focus to incorporating SIP-enabled digital voice solutions for corporate communication. However, in the future years, as the business situation becomes more stable, businesses will aim to employ an intelligent mix of analog and digital voice solutions.
Because both PRI-enabled legacy telephony systems and digital communication setups have their own merits. For example, because digital telecommunications does not rely on hardware upgrades to boost capacity on-demand, scaling up (or down) is quick and cost-effective. On the other hand, corporations favor legacy telephony since it is familiar.
Thus, depending on individual firms’ unique objectives and budget constraints, modern enterprises may strive to implement the optimal combination of SIP and PRI-based phone systems in 2021 and beyond.
Additionally, people see an increase in the usage of cloud telephony services as small businesses have begun to realize the benefits of cloud-based voice services. Apart from the standard I/B & O/B voice services, some of the primary reasons for their growing preference for cloud telephony are IVR, an automated database, unlimited minutes, and call recording.
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